RolloverU has a strict enrollment process that is designed to ensure the dogs in our care will enjoy their time here. The two-part process consists of the owner completing some forms and an in-person evaluation of the dog. The process helps us determine if the applying dog is a good fit, learn about some of the dog's background, and set expectations. Enrollment typically takes a week and all steps must be completed 24 hours prior to dropping your dog off for the first time.
The free evaluation is the step that takes the longest due to having to coordinate schedules to find a time that works for everyone. Evaluation appointments are usually 30 minutes. The evaluation includes a meet and greet for you and your dog with RolloverU staff, a tour of the facility, an assessment of your dog's play style and temperament, and the opportunity to get questions answered.
Once RolloverU receives and reviews the completed forms, you will receive an email with the next available days and times for an evaluation. Please start the enrollment process early enough to allow for finding a good time for everyone. It typically takes about 72 hours from the time you complete the forms to complete the evaluation. The longest it has taken has been two weeks.
RolloverU continues to evaluate and assess your dog to ensure they are enjoying being here and that it is still a good solution for them. If we feel changes need to be made we discuss them with you first so that you are in the loop about what is going on while they are in our care.
We require 4 online forms be completed by you.
The Pet Information and Contact Form gives us basic information about your dog.
The RolloverU Care Agreement sets the expectations for both parties.
Medical Consent gives us more information about your dog's medical history as well as giving us permission to get your dog medical treatment in case of emergency and you cannot be reached.
Liability Waiver lets us know you understand that dogs will be dogs and accidents can happen especially in an offleash play setting.